Industry — CRM Today

INDUSTRY

Your Cost Model Wasn’t Built for What AI Just Exposed

Your Cost Model Wasn’t Built for What AI Just Exposed

July 11, 2026

Yope raises $12.3M to build a private social network without algorithms or ads

Yope raises $12.3M to build a private social network without algorithms or ads

July 22, 2026

Why Lightspeed is going all-in on creator-led venture capital

Why Lightspeed is going all-in on creator-led venture capital

August 5, 2026

Why Cognition bought Poke: AI personality is becoming a competitive advantage

Why Cognition bought Poke: AI personality is becoming a competitive advantage

July 24, 2026

What is Mistral AI? Everything to know about the OpenAI competitor

What is Mistral AI? Everything to know about the OpenAI competitor

July 4, 2026

What I Learned Scaling a CX Team 3x for 8 Weeks — Then Back Down

What I Learned Scaling a CX Team 3x for 8 Weeks — Then Back Down

July 30, 2026

What CX Can Learn from DevOps (But Still Hasn’t): A Systems Perspective

What CX Can Learn from DevOps (But Still Hasn’t): A Systems Perspective

July 16, 2026

Walmart completes its acquisition of TV advertising company Vibe.co

Walmart completes its acquisition of TV advertising company Vibe.co

August 4, 2026

Using AI to Generate Insights from the Customer Say-Do Gap

Using AI to Generate Insights from the Customer Say-Do Gap

August 8, 2026

US investors will soon get access to SK Hynix, another memory maker riding the AI boom

US investors will soon get access to SK Hynix, another memory maker riding the AI boom

July 6, 2026

The next challenge for data clean rooms

The next challenge for data clean rooms

August 3, 2026

The most famous brand in physical security got pwned by ShinyHunters

July 31, 2026

The Anthropic-Physical Intelligence rumor roiling AI Twitter

The Anthropic-Physical Intelligence rumor roiling AI Twitter

July 22, 2026

The Acquisition Trap: Why iGaming Keeps Paying to Lose the Same Players

The Acquisition Trap: Why iGaming Keeps Paying to Lose the Same Players

August 3, 2026

SpaceX officially closes its Cursor acquisition

SpaceX officially closes its Cursor acquisition

August 15, 2026

SpaceX falls to $135 IPO price ahead of Starship launch

SpaceX falls to $135 IPO price ahead of Starship launch

July 15, 2026

Smart glasses maker Even Realities hits $1B valuation with $150M funding led by Meituan, Tencent

Smart glasses maker Even Realities hits $1B valuation with $150M funding led by Meituan, Tencent

July 6, 2026

SK Hynix raises $26.5B in the biggest foreign IPO in US history, is urged to build new US fabs

SK Hynix raises $26.5B in the biggest foreign IPO in US history, is urged to build new US fabs

July 10, 2026

Savi’s app aims to protect consumers from realistic AI scams like kidnappers demanding ransom

Savi’s app aims to protect consumers from realistic AI scams like kidnappers demanding ransom

July 7, 2026

SAP snaps wallet shut for travel and hiring so it can keep shoveling cash into AI

SAP snaps wallet shut for travel and hiring so it can keep shoveling cash into AI

July 2, 2026

RevOps Is Now the Fastest-Growing Role in B2B Tech — By a Wide Margin

RevOps Is Now the Fastest-Growing Role in B2B Tech — By a Wide Margin

Part I – Eight Challenges That Will Continue to Shape Customer Experience

Part I – Eight Challenges That Will Continue to Shape Customer Experience

August 6, 2026

OpenAI researcher Miles Wang in talks to launch AI drug discovery startup valued at $2B

OpenAI researcher Miles Wang in talks to launch AI drug discovery startup valued at $2B

July 15, 2026

OpenAI job listing suggests ChatGPT could someday replace junior analysts at Goldman Sachs

OpenAI job listing suggests ChatGPT could someday replace junior analysts at Goldman Sachs

July 8, 2026

OpenAI-backed Thrive Holdings raises $2B to bring AI to the enterprise

OpenAI-backed Thrive Holdings raises $2B to bring AI to the enterprise

August 12, 2026

Omilia secures $67 million in Series B funding to accelerate global expansion of its Agentic Self-Learning CX platform for large enterprises

Omilia secures $67 million in Series B funding to accelerate global expansion of its Agentic Self-Learning CX platform for large enterprises

August 7, 2026

Nuclear startup Valar Atomics in talks to raise new funding at $6B valuation

Nuclear startup Valar Atomics in talks to raise new funding at $6B valuation

July 17, 2026

Mystery attacker spent a year raiding Salesforce and ServiceNow portals

Mystery attacker spent a year raiding Salesforce and ServiceNow portals

August 13, 2026

Memory makers are slaves to the boom-bust rollercoaster, and the AI boom is the wildest ride of all

Memory makers are slaves to the boom-bust rollercoaster, and the AI boom is the wildest ride of all

July 12, 2026

Judge pauses $110B Paramount-Warner Bros. merger

Judge pauses $110B Paramount-Warner Bros. merger

July 20, 2026

Joby Aviation builds out defense business with $500M acquisition

Joby Aviation builds out defense business with $500M acquisition

August 11, 2026

Jersey Mike’s IPO illustrates how bad the AI hype has become

Jersey Mike’s IPO illustrates how bad the AI hype has become

July 2, 2026

Insurance startup Corgi reportedly raised more money at $4B — its third round in 8 weeks

Insurance startup Corgi reportedly raised more money at $4B — its third round in 8 weeks

July 23, 2026

How Apple’s big lawsuit could disrupt OpenAI’s IPO plans

How Apple’s big lawsuit could disrupt OpenAI’s IPO plans

July 17, 2026

Hermes agent maker Nous Research in talks for new funding at $1.5B valuation

Hermes agent maker Nous Research in talks for new funding at $1.5B valuation

July 13, 2026

Gartner: 80% of CRM Projects Still Fail — Here's the Real Reason Why

Gartner: 80% of CRM Projects Still Fail — Here's the Real Reason Why

Fresh off its Wiz payout, Index Ventures raises $2B across three funds

Fresh off its Wiz payout, Index Ventures raises $2B across three funds

July 31, 2026

Framework loses customer data in Metabase zero-day attack

Framework loses customer data in Metabase zero-day attack

August 10, 2026

Fidji Simo steps down from OpenAI’s no. 2 role

Fidji Simo steps down from OpenAI’s no. 2 role

July 9, 2026

Enterprise CRM Spend to Hit $120B by 2028 as AI Features Drive Upsell

Enterprise CRM Spend to Hit $120B by 2028 as AI Features Drive Upsell

Elon Musk’s Boring Company reportedly raising funding at a $20 billion valuation

Elon Musk’s Boring Company reportedly raising funding at a $20 billion valuation

July 25, 2026

Discover what’s next for AI, from the SaaS reckoning to the agent security gap, at TechCrunch Disrupt 2026

Discover what’s next for AI, from the SaaS reckoning to the agent security gap, at TechCrunch Disrupt 2026

July 29, 2026

Cyera agrees to acquire Oasis Security for $1B to safeguard proliferating AI agents

Cyera agrees to acquire Oasis Security for $1B to safeguard proliferating AI agents

July 29, 2026

Customer Immersion Program: What It Is – And Why Your Company Needs One

Customer Immersion Program: What It Is – And Why Your Company Needs One

August 14, 2026

Cursor makes its biggest India push yet ahead of SpaceX acquisition with localized pricing

Cursor makes its biggest India push yet ahead of SpaceX acquisition with localized pricing

July 28, 2026

The Great CRM Stack Consolidation: Why Mid-Market Companies Are Cutting Tools in 2026

The Great CRM Stack Consolidation: Why Mid-Market Companies Are Cutting Tools in 2026

CRM Data Decay Is Accelerating — New Study Finds 30% of B2B Contacts Go Stale Every Year

CRM Data Decay Is Accelerating — New Study Finds 30% of B2B Contacts Go Stale Every Year

The Hidden Cost of Bad CRM Data: $12.9M Lost Per Enterprise Per Year

The Hidden Cost of Bad CRM Data: $12.9M Lost Per Enterprise Per Year

AI-Native CRM Platforms Are Rewriting the Mid-Market Playbook in 2026

AI-Native CRM Platforms Are Rewriting the Mid-Market Playbook in 2026